Last updated: 27 July 2026
This site is operated under the business name Local Skip Bins Melbourne. In this policy, "we", "us" and "our" mean Local Skip Bins Melbourne, and "you" means the person whose personal information we handle.
We are a marketing and lead-referral service. We do not carry out skip bin hire ourselves. When you make an enquiry, we pass your details to an independent skip bin operator servicing your area, and that business contacts you directly to quote and arrange the work. We may be paid a fee by that business.
This policy explains how we handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We collect only what we need to refer your enquiry:
We do not collect sensitive information as defined in the Privacy Act. Please do not send us any.
We collect personal information directly from you, when you submit the enquiry form on this website, or when you call or email us. We do not buy contact lists and we do not collect your details from third parties.
We collect your personal information for one primary purpose: to refer your enquiry to an independent skip bin operator so that they can contact you about a skip bin.
We also use it to:
If you do not provide your contact details, we cannot refer your enquiry, and no skip bin operator will be able to contact you about the job.
This is the most important part of this policy, so we have set it out plainly.
We disclose your name, phone number, email address and enquiry details to an independent skip bin operator. That business is separate from us. It is not owned or controlled by us. Once we pass your details on, it handles your information under its own privacy policy, not this one, and it is responsible for how it uses your information.
We may receive a fee from that business in connection with referring your enquiry. The fee does not change what you pay.
We only disclose your details to a skip bin operator with your express consent, which we ask for on the enquiry form. You can refuse. If you refuse, we will not pass your details on, and we will not be able to help you find a skip bin operator.
We also disclose personal information to:
We do not sell your personal information to data brokers, list sellers or advertisers, and we do not disclose it to anyone else for their own marketing.
Your personal information is likely to be disclosed to overseas recipients. This website is hosted by Vercel Inc. (United States), our enquiry form is delivered by Web3Forms, and our email is handled by a mail provider that stores data outside Australia. Enquiry details therefore pass through, and may be stored on, servers located in the United States of America.
The skip bin operators we refer you to are located in Australia.
By making an enquiry you acknowledge that your information will be handled by these overseas service providers. Where APP 8 requires it, we take reasonable steps to ensure overseas recipients handle your information consistently with the APPs.
Your enquiry details are delivered to us by email and held in our email account and enquiry records. We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure, including by using reputable providers, access controls and multi-factor authentication on our accounts.
No method of transmission or storage is completely secure. We cannot guarantee absolute security.
We keep enquiry records for 24 months from the date of your enquiry, so we can deal with any question or dispute about a referral. After that we destroy or de-identify them, unless we are required by law to keep them longer.
This site uses a privacy-focused analytics tool to count page views and understand which pages people find useful. It reports aggregate numbers only. We do not use advertising cookies, and we do not track you across other websites.
We do not send marketing emails or SMS. We use your details to refer your enquiry, and to reply to you. If this ever changes, we will ask for your consent first and give you a simple way to opt out, consistent with APP 7 and the Spam Act 2003 (Cth).
Please note: the skip bin operator we refer you to may contact you. If you want them to stop contacting you, ask them directly, or tell us and we will pass it on.
You can ask us for a copy of the personal information we hold about you, and you can ask us to correct it if it is wrong, out of date, incomplete, irrelevant or misleading. To do that, email info@localskipbinsmelbourne.com.au, call 0482 392 415, or use our contact page.
We will respond within a reasonable period, and normally within 30 days. We do not charge for access requests. If we refuse access or refuse to correct your information, we will tell you why in writing and explain how to complain.
If you want your details removed from a skip bin operator's records, you will need to contact that business, because we do not control their systems.
If you think we have breached the Australian Privacy Principles, please tell us first so we can try to fix it. To do that, email info@localskipbinsmelbourne.com.au, call 0482 392 415, or use our contact page, with the details.
We will acknowledge your complaint within 5 business days, investigate, and give you a written response within 30 days. If we need longer, we will tell you why.
If you are not satisfied with our response, you can complain to the Office of the Australian Information Commissioner (OAIC):
Local Skip Bins Melbourne
Email: info@localskipbinsmelbourne.com.au
Phone: 0482 392 415
Or use the form on our contact page.
We may update this policy. The current version is always on this page, with the date it was last updated at the top.